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QLBS evolved from a small consulting firm to a global provider of proprietary products and services of Performance Improvement management systems.
It all started in 2000 when Margaret Mulqueen and Steve Lewin co-founded the business, creating a unique measurement system that would help organisations ranging from international government agencies through to SMEs achieve continuous improvement. Steve’s 25 years experience in designing and implementing management information systems for corporates, provided a solid management team from the get-go. This was further strengthened when Keith Phillips, who had previously held senior executive positions for Apple in the USA and UK and a track record of growing successful technology companies in NZ, became president and a third shareholder of QLBS.
The technology has developed to become a fully integrated system; from the capture of the questions sets, through assessments, either as online self-assessments, or facilitator led on the laptop or in the cloud; into back end analysis and dashboard analysis displays. Numerous best practice models have been developed over the time in a diverse number of fields.